Evelyn Moore
Content Strategist, Document Developer, Curriculum Writer, and Quality Assurance Editor
Building frameworks and tools that help designers turn complex workflows into effective, job-ready training.
Ensuring quality assurance, consistency, & instructional integrity through rigorous editorial review.
What I Do & What I Deliver
What I Do
I bridge instructional design, technical editing, and process optimization—transforming complex workflows into clear, user-friendly documentation.
- Design clarity: Translating complex instructional and technical requirements into usable, learner-focused content.
- Operational structure: Creating standards, templates, and workflows that help teams work faster and more consistently.
What I Deliver
- Unified voice: Deliverables that align with brand and industry writing standards.
- Faster cycles: Development processes that are more predictable, efficient, and easier to maintain.
- Clear logic: Lessons that are instructionally sound and aligned to real job performance.
How I Approach Quality
Speak with One Voice
Every course should read as if written by a single expert, regardless of how many authors contribute.
- Standardized style guides and templates
- Editorial review for clarity, flow, and tone
Unified voice reduces rework and strengthens the learner experience.
Govern by Standards
Training decisions are anchored in defined instructional, technical, and accessibility standards.
- Taxonomy-based objectives aligned to measurable performance outcomes
- Technical and accessibility compliance across platforms and delivery formats
Standards ensure consistency, clarity, and instructional precision.
Tie Training to Real Job Tasks
Learning experiences must translate directly to on-the-job performance.
- Performance-aligned objectives grounded in real-world workplace behaviors
- Authentic scenarios and assessments that reflect job complexity
When training reflects the real job, learners gain skills that transfer immediately to their work.
Use AI as a Precision Tool
AI supports consistency, scale, and accuracy when applied with clear guardrails.
- Structured prompts and inputs to ensure predictable, usable outputs
- Alignment and terminology checks to maintain content integrity
AI is a partner for accuracy, not a substitute for the author's expertise.
Step-by-Step Planning
Create the Training Story
Establish the information strategy and define the training story.
- Who is the learner? Role, prior knowledge, constraints
- What does the learner need to know or do? Skills, tasks, decisions, standards
- Why does it matter? Risk, impact, compliance, performance
- Where and when will the learner use this? Real job context and scenarios
- How will we know they learned it? Practice-based checks tied to outcomes
Design the Course Architecture
Build the course structure, standards, and content framework.
- Analyze source materials to identify gaps, paths, and constraints
- Define objectives and standards that are measurable and performance-aligned
- Validate with Subject Matter Experts (SMEs) for accuracy and business relevance
- Build the course Training Plan as the course blueprint (scope, outline, assessment strategy)
Use AI-assisted refinement selectively to validate topic coverage, sequencing, and clarity — never as a replacement for instructional judgment.
Develop the Content
Write, refine, and validate content using instructional expertise and AI-assisted precision.
- Draft content aligned to objectives and the Training Plan
- Use structured AI checks for alignment, organization, and terminology
- Build assessments and knowledge checks that map to the enabling objectives
- Apply editorial + accessibility + QA review across formats before publish
Work Examples: Tools and Methodologies
The following work examples demonstrate the tools, methods, and proprietary systems I use to establish structure, consistency, and clarity across training programs.
The Training Plan — Foundational Design Blueprint
A template that standardizes course planning.
To ensure consistency and alignment across all course development, the Training Plan serves as the high-level blueprint for the course. It is composed of three key parts that set the standards for the detailed outline of every lesson within it: Course information, Course objectives, and the Lesson outlines.
1. Course Information
This section captures the high-level logistics of the course, including:
- Delivery method and duration
- Course description
- Target audience
- Prerequisite courses
- Required resources (supporting documents, videos, vocabulary lists, reference materials)
This gives designers and SMEs a shared starting point before content development begins.
2. Course Objectives
This section maps the architecture of the full course and determines the number of lessons needed to achieve the course goal. The terminal learning objective, defined here as the primary performance outcome, drives the creation of all lesson-level enabling objectives, content, and assessments.
3. Lesson Outlines
The Lesson outline is available as a Quick Parts insert to design and ensure a consistent layout for every individual lesson. The template covers: lesson overview, terminal and enabling learning objectives, key topics, instructional activities, resources, and notes.
Instructional Designer Guidance
- Insert the Lesson Outline from the Quick Parts gallery. This ensures structure, wording, and flow remain consistent across designers and projects.
- Define objectives with precision. This ensures terminal and enabling objectives align to measurable performance outcomes and directly drive content and assessment decisions.
- Design instructional activities intentionally. This ensures demonstrations, practice, and scenarios reinforce objectives and support skill transfer to the job.
View full Training Plan (PDF)
Writing Behavioral Objectives — Measurable, Aligned, and Performance-focused
This framework utilizes Bloom's Taxonomy to ensure clear, measurable objectives are defined at both the course and lesson levels.
Terminal Learning Objectives (TLOs)
TLOs define the overarching goal of a lesson, and are designed to:
- Represent the main performance outcome learners must achieve.
- Roll up to the course-level goals.
- Use one strong behavioral verb aligned with Bloom’s Taxonomy.
Enabling Learning Objectives (ELOs)
ELOs break down each TLO into smaller, measurable tasks, and must:
- Support the exact skills needed to meet the TLO.
- Drive the structure of content and assessments.
- Also follow the single-verb, single-task rule.
Why This Structure Matters
Both TLOs and ELOs:
- Must be observable and measurable.
- Use only one behavioral verb.
- Define a single, clear task.
- Include a purpose or outcome introduced with a preposition (to, for, by).
- Support the assessment strategy—how we will know the learner gained the skill.
Bloom’s Taxonomy serves as the guiding framework to match each objective to the level of thinking, learning, and understanding required.
| Step-by-Step | Guidance & Examples |
|---|---|
|
Start with an Action Stem
Clearly define the goal. |
After completing this course, you will be able to… At the end of this lesson, you will be able to… |
|
Choose a Measurable Verb
Use a single, observable action (based on Bloom's Taxomy). |
Explain, List, Maintain, Configure, Set Up, Describe, Summarize, Classify, Implement, Solve, Compare, Generate |
|
Define the Learning Task
Specify what the learner will do. |
… explain the features of the business unit module … … list the steps in the data extraction process … … maintain server log files … |
|
State the Purpose or Outcome
Use a preposition or a prepositional phrase to clarify intent. |
… explain the features of the business unit module to create an independent shipping warehouse “…to create an independent shipping warehouse.”
… list the steps in the data extraction process in preparation for running the monthly reports “…in preparation for running the monthly reports.”
… maintain server log files by ensuring the timely reporting of weekly staffing reports “…by ensuring the timely reporting of weekly staffing reports.”
|
AI-Assisted Design — Structured Markdown Prompts
Reusable prompts that speed up objective writing and knowledge-check creation while protecting instructional standards.
Markdown prompts help instructional designers maintain consistency and alignment in projects. They can be used to create course outlines, learning objectives, assessments, and ensure precise wording. The following examples demonstrate how to guide AI tools for consistent outputs when writing or revising objectives or creating knowledge checks.
Prompt 1 — Create Enabling Learning Objectives from a TLO
Create a set of enabling learning objectives (ELOs) that represent the knowledge and skills required to achieve the following TLO. TLO: [paste terminal learning objective here] Requirements: • Align to Bloom’s Taxonomy (use measurable verbs). • Write each ELO as a single-verb, single-task objective. • Keep language clear, observable, and instructionally sound. • Use parallel construction across the set.
Prompt 2 — Revise an Existing Objective (Single Verb / Single Task)
Review the learning objective below and revise it to meet all specified requirements. Objective to revise: [paste objective here] Context (The “Why”): [briefly describe the overall goal or purpose of the task in this objective] Revise the objective so that it: • Uses only one behavioral verb • Contains only one task • States the purpose/outcome using a preposition or prepositional phrase (to, for, by) • Is measurable and written in clear language Rewrite using this format: “After completing this lesson, learners will be able to [verb] [task] [outcome].”
Prompt 3 — Create a Knowledge Check from an ELO
Create a knowledge check aligned to the enabling learning objective below. ELO: [paste enabling learning objective here] Requirements: • Align the question to the Bloom’s level implied by the verb in the ELO. • Use one of the following formats: multiple choice, matching, or scenario-based. • Provide the correct answer and a brief rationale. • Keep wording clear, concise, and unambiguous.
Editorial Review & Quality Assurance
A QA approach that strengthens clarity, consistency, accuracy, and instructional alignment across deliverables.
Contact
I welcome opportunities to support teams seeking clarity, consistency, and instructional rigor. Please feel free to reach out to discuss potential collaboration.
- Email: ejmoorellc@gmail.com
- LinkedIn: linkedin.com/in/evelyn-moore-6501ba363
- Location: Available for remote work